Technical Issues

My game crashes!

In order to fully enjoy our game, our game requires at least the following specs:

Android:
  • 0.5 GB of RAM (1GB or more recommended)
  • Android OS 4.4 or better
  • A screen resolution of 800x480

We cannot guarantee these specifications alone will be enough to run the game. Devices are made for different purposes, and not all lend themselves well for gaming. Also, the game may be unstable if your phone has a modified OS or a custom ROM.

iOS:
  • 1 GB of RAM minimum
  • iOS 10 or better
  • iPhone 5 or better
  • 640 x 960 screen resolution minimum (higher is recommended)

Devices such as the iPhone 4S, iPod Touch 5th Gen, iPad 2 or iPad Mini have 512MB RAM; the game may not load or perform optimally on them. Sometimes these specs alone aren’t enough to enjoy the games. Some iPhone devices might respond better to our game than others.

If you’re still experiencing problems, even if the conditions have been met, please contact us with a detailed description of your issue.

Was this article helpful?
👎
👍
Thanks for the feedback!